ORDER PROCESS

Thierra Nuestra ships from Lima, Perú.

All orders will be processed and shipped via DHL Express within 4-8 business days, pending payment authorization and verification. Bear in mind that the process of our made-to-order pieces takes up to 2 weeks.

TAXES & DUTIES
Orders that are designated for shipment to countries outside of Perú may be subject to local taxes, customs, duties, and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Thierra Nuestra , you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Thierra Nuestra.

INTERNATIONAL SHIPPING METHODS AND COSTS
Shipping is free for all orders. We do not offer any quicker expedited shipping for international orders other than DHL Express. DHL Express ships within 3-4 days to the America, 5-8 business days within Europe and within 6-10 business days to Asia.

Thierra Nuestra is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.